How coach matching works
Boon matches each participant with a coach from its network of 300+ ICF-accredited coaches, based on their role, industry, and the challenge they are facing. A person on the Boon team confirms every pairing. If the fit is wrong, Boon rematches immediately.
Who are Boon's coaches?
Boon's network of 300+ coaches comes from roughly the top 1 to 2% of applicants. Every coach meets the same bar:
- ICF-accredited credential.
- Operating experience: former executives, functional leaders, and operators who have run teams themselves.
- A background check before working with any participant.
- Professional liability insurance, kept current while they coach with Boon.
How does Boon decide which coach to match?
Each participant is matched on their role, their industry, and the challenge they are facing. A person on the Boon team confirms every pairing.
Grow matching also considers coaching style, alongside role context, industry experience, and the specific challenges each manager is facing.
What happens after an employee signs up for Scale?
- The employee completes a short welcome survey.
- A real person reviews it and hand-picks two coaches for the employee's role and context.
- Most people have their matches within a day, and everyone within 72 hours, by email and in their portal.
- The employee books with whichever coach they choose.
What if the coach is not a good fit?
Boon rematches immediately, in every program. On Scale, switching coaches is always free, any time, with no penalty.
More on how coaches are selected and how results are measured is on the Methodology page.
Frequently asked questions
How long does it take to get matched with a Boon coach?
On Scale, most people have their coach matches within a day of completing the welcome survey, and everyone has them within 72 hours. Matches arrive by email and in the employee portal.
Can I switch coaches?
Yes. On Scale, switching coaches is always free, any time, with no penalty. In every program, if the fit is wrong, Boon rematches immediately.
Who decides which coach I get?
A person on the Boon team confirms every pairing. On Scale, a real person reviews your welcome survey, hand-picks two coaches, and you book with whichever one you choose.
What qualifications do Boon coaches have?
Every coach is ICF-accredited, has operating experience, passes a background check before working with any participant, and carries professional liability insurance. Coaches come from roughly the top 1 to 2% of applicants.
Is matching different for Grow?
Grow matching considers role context, industry experience, coaching style, and the specific challenges each manager is facing. If a match is not right, Boon rematches immediately.
Related
To see how matching would work for your team, book a demo.