Manager development

Manager development for new managers never taught to manage.

Manager development is the ongoing work of preparing people to lead teams. Boon pairs each new or rising manager with a dedicated 1:1 coach for six months and measures competencies before and after.
A new manager talking through a team situation with her coach
Manager cohortGrow

Twelve 1:1 sessions · 45 minutes

Session 7 of 12Midpoint check-in

Their manager joins at kickoff, midpoint, and close.

Flat fee or pay per session

Your contract sets the model: a flat fee per participant or pay for sessions used. Annual terms, no multi-year contract.

Coaches matched by industry

300+ ICF-accredited coaches, matched on industry, role, and the situations your managers face. Rematch immediately if the fit is off.

Live within a week

Boon handles enrollment, communications, and coach matching, so your People team does not build a program from scratch.

Trusted by 110+ companies, including

Bloomingdales logoBlue Owl Capital logoCircle logoThe Wonderful Company logoConsensys logo72andSunny logoM3 Insurance logo

The problem

Why do new managers struggle?

People take on bigger jobs without the support to succeed in them. For a new manager, that gap shows up in the first month.

The promotion is the plan

Most companies promote their strongest individual contributors, announce it in Slack, and consider the development done. The skills that earned the promotion are not the skills the new job requires.

Training is episodic

A new manager workshop happens once. The hard moments happen weekly: the first piece of critical feedback, the former peer who now reports to them, the review cycle nobody explained.

The team pays for it

Unsupported managers show up in the numbers you already track: disengaged teams, regretted attrition, and projects that stall while a new manager learns by trial and error.

Training or development

How is manager development different from manager training?

Timing

Training event

A scheduled event. One or two days, then back to work.

Boon

Continuous. Support arrives in the weeks and months when managing is actually hard.

Content

Training event

Generic scenarios built for a room full of strangers.

Boon

The manager's real situation: this team, this underperformer, this first review cycle.

Format

Training event

Lecture, slides, role-play with people they just met.

Boon

1:1 conversations with a dedicated coach who knows their context and remembers last month.

Retention

Training event

Notes in a drawer. Most of it fades within weeks.

Boon

Applied between sessions, revisited with the coach, and built into how they run the team.

Measurement

Training event

Attendance and a satisfaction survey.

Boon

Pre/post competency change against a defined leadership framework.

Comparing specific programs? Our guide to the best manager development programs puts nine coaching and training options side by side, and coaching vs training covers when each one fits.

“One of the things that set Boon apart was how personalized their match process was. Boon was one of the only solutions that truly combined personal and professional development.”
Alicia KiserAlicia KiserEVP of Human Resources, M3 Insurance

How it works

How does Boon's manager development program work?

Boon is one coaching and leadership development system for every level of your company. It runs inside Slack, Teams, and the AI tools your people already use, and it measures what changes.

For a group of new or rising managers, the program is Grow: six months, twelve 45-minute 1:1 coaching sessions, optional peer group coaching, and competency assessments before and after every cohort.

Dedicated coach match

Each manager is matched with an experienced coach based on role, industry, and the situations they are walking into. The same coach for the whole program.

Six months, twelve sessions

Twelve 45-minute 1:1 sessions, with nudges and prep in Slack or Teams, a summary of goals and action items, and AI roleplay practice tied to coaching goals between sessions.

Their manager stays involved

Three-way alignment with each participant's own manager at kickoff, midpoint, and close, so goals match what the job needs.

Measurement your company sees

Pre/post competency assessment against a defined framework every cohort. People teams get aggregate dashboards; session content stays confidential.

Results

What changes when managers get a coach?

+23%

Average competency growth

Measured pre and post across six-month Grow programs.

89%

Session attendance

Managers show up when the coach match fits the role and the moment.

+87

Net promoter score

From participants across Boon coaching programs.

The coaches

Coaches who have managed teams

A sample of the 300+ ICF-accredited coaches Boon matches with new and rising managers.

Tris Oakley, leadership coach

Tris Oakley

Former Head of Strategy & Insights, Google US Agency

Coaches new sales and revenue managers on delegation, trust, and performance culture under targets.

Yuval Goren, leadership coach

Yuval Goren

25+ years in tech · ICF PCC

Coaches first-time tech managers on focus, execution, and building high performing teams.

Amy Kelly Lauer, leadership coach

Amy Kelly Lauer

Former SVP & GM, Sephora

Coaches retail and consumer managers on scale, performance, and leading former peers.

Renee Motley, leadership coach

Renee Motley

J.P. Morgan · Robinhood · PayPal

Coaches rising leaders on decision making under pressure, presence, and difficult conversations.

Manager effectiveness

What manager problems does this cover?

Start with the job in front of you. These are the guides People teams use when the question is first-time managers, stuck tenured managers, skipped conversations, or which format to buy.

First-time and new managers

The promotion is not a development plan. First-time managers need coaching on the conversations they are about to run, and a two-day course rarely covers them.

Experienced managers who are stuck

Tenure is not proof the job still fits. Some tenured managers are failing in role. Others only need this company's operating norms, and Management 101 would waste their time.

Manager conversations and accountability

Effectiveness shows up in the conversation the manager keeps skipping, and in whether the company has a shared standard for what "strong" means here.

Formats and platforms

Player-coach roles, first-line vs middle altitude, training vs coaching, and the shortlist for manager platforms. Pick the format before you pick the vendor.

Program pages and a fuller guide: Grow · Coaching for managers · Manager coaching complete guide

Common questions

About manager development

Manager development is the ongoing work of preparing people to lead teams: giving feedback, delegating, running 1:1s, handling conflict, and making decisions under pressure. It differs from one-time manager training in duration and format. A training event transfers information in a day or two. Development builds capability over months, with practice and support in the situations managers actually face.
It depends on the gap you are closing. Training providers such as CCL, FranklinCovey, DDI, Dale Carnegie, and Harvard Business Impact teach a curriculum through workshops or digital courses, and fit when managers need shared knowledge quickly. Coaching programs such as Boon, BetterUp, CoachHub, and Torch build skills through ongoing coaching on real situations, and fit when the gap is behavior. Boon Grow combines six months of 1:1 coaching with optional peer group coaching and measures competencies before and after. For a side-by-side comparison of nine programs, see our guide to the best manager development programs.
For most new managers, coaching changes more, and the two work best together: training gives a group the same basics quickly, and coaching is where each manager applies them. A course covers generic scenarios on a fixed date. A coach works with your manager on the situation in front of them: the underperformer conversation this week, the first performance review, the former peer who now reports to them. Sessions recur, so development compounds instead of fading after the workshop. At Boon, every manager is matched with a dedicated coach and the engagement is measured pre/post against defined competencies.
The core audience is new and rising managers: strong individual contributors stepping into their first team, and early-tenure managers who never got real support. Companies also use Boon for experienced managers taking on bigger scope. Programs are cohort-friendly, so you can support a promotion class together while each manager works 1:1 with their own coach.
Every engagement is anchored to a competency framework, yours if you have one, ours if you do not. Managers assess against it at the start and end of the program, and your People team sees participation and competency movement in aggregate dashboards. Session content stays confidential between manager and coach.
Measure in three layers. Early signals in the first three months: attendance, participant satisfaction, and progress on goals. Behavior change at six to twelve months: competency scores before and after, and changes direct reports can see. Business outcomes after twelve months: retention and engagement on the teams of developed managers, and promotion readiness. Boon reports a 23% average competency improvement across six-month Grow programs.
Boon Grow includes three touchpoints with each participant's manager: kickoff, midpoint, and close. They keep coaching goals aligned with what the manager expects on the job and make behavior change visible beyond the coaching relationship.
Yes. Boon handles nudges, session prep, and follow-through in Slack and Microsoft Teams, so coaching shows up where people already work. Between sessions, participants get a summary of goals and action items, resources suggested for their focus areas, and AI roleplay practice tied to coaching goals. Employees can also use Boon inside AI assistants such as Claude and ChatGPT to prepare for sessions and rehearse conversations.
Boon prices manager development by contract, either a flat fee per participant or pay for the sessions that get used, on annual terms with no multi-year contract. Both make a manager cohort easy to budget and easy to compare against the cost of a two-day workshop. We share numbers on the first call.
Most organizations launch their first cohort within a week. Enrollment templates, communications, and coach matching are handled by Boon, so your People team does not need to build a program from scratch.

Plan your first manager cohort.

30 minutes, no sales pitch. Pick a time and we'll walk through how a manager cohort would work for your team.

STEP 1 OF 3

On the call, we'll walk through

  • Whether Boon fits your managers and goals
  • How coach matching and measurement work
  • What a cohort costs for your team

Prefer email? Write to us and we'll reply within one business day: asimmons@boon-health.com