Turning a leadership gap into a competitive advantage
M3 Insurance achieved 97% coaching satisfaction and 17% productivity gains by giving every employee access to personalized 1:1 coaching through Boon.
Leaders were stretched too thin
M3 Insurance is one of the largest independent insurance brokerages in the Midwest, with a fast-growing workforce and a culture rooted in talent development. Their annual conjoint analysis survey surfaced a clear signal: employees wanted structured support for professional growth and a demanding workload. The demand was real, but existing resources were not meeting it.
Managers overseeing 20 to 30+ direct reports were carrying the weight of their teams while navigating their own performance pressures. Employees wanted work-life integration support beyond what traditional management structures could offer, and HR leadership saw an urgent need to develop emerging leaders and create clearer career pathways before retention started slipping.
Personalized coaching that meets people where they are
M3 launched a Boon Scale pilot with 30+ leaders, pairing employees at every level with coaches matched to their unique needs. The program combined career development and leadership skill-building in one flexible program.
Program Design
Measurement & Reporting
“One of the things that set Boon apart was how personalized their match process was. Boon was one of the only solutions that truly combined personal and professional development.”
Measurable impact across the organization
Within 12 months, M3 saw significant improvements in productivity, stress management, and overall satisfaction, validating their investment in coaching as a strategic talent development tool.
Productivity and Workload
Employees reported a 17% increase in productivity and a 22% improvement in stress management, alongside stronger performance conversations.
Culture & Retention
A 97% satisfaction score signaled that coaching was not just a perk but a valued part of M3's culture. Leaders gained new tools to navigate difficult conversations and support their teams without burning out.
“The flexibility and the personalization are what made this work. Our employees could integrate coaching into their real lives, not just their work lives. That is why the engagement was so high.”
More case studies.
How Boon Helped Heartland Vet Partners Grow Leaders at Scale
Supporting leadership growth and seamless transitions for veterinary practice managers across a growing network of partner practices.
How Teaching Lab Supported Managers on a Fully Remote Team
Teaching Lab gave its remote team 1:1 coaching, with a focus on helping managers lead by example. 80% of eligible employees enrolled in the first year, with 96% session satisfaction.
Start with one program and add the rest as you grow.
Boon is one coaching and leadership development system for every level of your company.
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