1:1 coaching for clinical and administrative staff
Facing heavy turnover, a healthcare organization gave its clinical and administrative staff 1:1 coaching on professional development and communication. 86% of participants reported higher work satisfaction.
A workforce in crisis
Nurses, administrators, and clinical leaders were working double shifts, carrying heavy patient volumes, and watching colleagues leave faster than they could be replaced.
Turnover rates spiked to levels that forced reliance on expensive temporary staffing agencies, driving operational costs to unsustainable levels. The employees who stayed were burning out, disengaging, and losing confidence in leadership. Healthcare organizations needed support that would keep experienced people in their roles and help their leaders lead.
Personalized coaching for the frontline
Boon deployed personalized one-on-one coaching for healthcare professionals at all levels, focused on professional development, communication, and the demands of clinical work. Sessions were designed to fit around unpredictable shift schedules.
Program Design
Measurement & Reporting
“What made this different was that it was mine. Not a group session, not a webinar. A real person who understood what my days looked like and helped me figure out how to keep going without losing myself in the process.”
Proven ROI in the toughest environment
Within 12 months, participating healthcare organizations saw measurable improvements in resilience, satisfaction, and retention, with a clear financial return on their investment in coaching.
Resilience & Satisfaction
85% of participants improved their resilience scores over the course of their coaching engagement, while 86% reported higher work satisfaction. For a team under that much strain, these numbers were a turning point.
Financial Impact
A 50% relative decrease in employee turnover translated directly to reduced temporary staffing costs, delivering $3 in measurable return for every dollar invested in Boon coaching services.
“I have a place to focus on my needs and the time has helped me grow significantly as a leader, team member, and individual. My coach is a perfect match, and this has truly made a difference in my life.”
More case studies.
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How Piper Companies Brought 1:1 Coaching to Four Offices
Piper rolled out Boon coaching to all 130 employees across Washington D.C., Philadelphia, Baltimore, and Raleigh. 20% booked a first session in the first week, and 91% of coaching relationships continued.
Start with one program and add the rest as you grow.
Boon is one coaching and leadership development system for every level of your company.
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